Personalize Your Site Effortlessly with Advanced Cookiebot Features for SEO Success

Back to ABBYY Blog

Initiating smart transportation

October 13, 2017

As digital experiences and trends go mainstream, transportation and logistics companies will need to invest or deepen their investment in relevant technology areas. However, many 3PL vendors continue to deal with manual data entry while everything else in their lives has gone digital. Compounding the challenges are driver shortages, the increase of data from Internet-of-Things (IoT) devices, and the rise of emerging geographic markets with antiquated paper-based systems. Transportation companies cannot delay advancing their digital journeys without losing their business to more transient and volatile competition such as Google’s same-day delivery, Amazon’s drone package delivery, self-driving trucks, and the inevitable Uber for Trucking.

There are four areas where digital initiatives will have an immediate impact.

Leveraging innovative technology to improve customer experience

Customer engagement applications are now an integral part of our daily life and can unlock exponential growth for the transportation industry. When tightly integrated into backend systems of record (SOR) they become strategic tools for enhancing experiences in customer onboarding, trace and tracking, omnichannel invoice validation and processing. By deploying applications for planning routes, tracing schedule or delivering information in real-time, transport companies can improve customer engagement and boost revenue.

Click here

Guide your digital journey

If you have invested in your digital initiatives, you probably expect your ROI in the form of speed of execution and agility to reduce existing business latencies and inefficiencies. However, documents like bills of lading, customs declarations, claims documents, proof of delivery, driver logs, catering and fuel receipts, carrier invoices and expenses still drive and support most 3PL business processes. Drawing on the use of the latest document processing technologies like Intelligent Capture, as well as increasing efficiency through cloud-based solutions, are essential to the success of digitization of transport. Even if a relatively small percentage of logistic data is still locked in paper, it slows down the workflow process. Repetitive and mundane tasks like scanning, tracking and tracing or monitoring shipment schedules, invoicing validation and credit collections can complicate the digital efforts and drive away customers.

Improve Workflow Transparency

Having a digitized and efficient workflow will provide customers transparency into the logistics process, so they have feedback into how their transactions are progressing and what, if any, additional documentation is required to move the process forward. Users want to feel like they are in control of the process.

However, to have a dynamic workflow, intelligent capture is needed to automate the process of classifying document types. Auto-classification of document types into classes and subclasses delivers a tremendous business value. It reduces the cognitive tasks and burden on workers, thereby minimizing errors and operational labor costs, improving worker satisfaction and accelerating the transaction.

Gain Context from Data

Real-time data can be a competitive game changer for 3PL practitioners. It facilitates and accelerates the decision-making process on carrier selection, load optimization, centralized track and trace, and claims management. Management of costs and visibility are important to your customers as well. Armed with metadata, your customers have granular visibility into shipment and on-time delivery validations, duplicate billings, and more.

Digital transformation in needed in the transportation industry to evolve your organization, enhance the customer engagement experience and drive more revenue. Click to learn more .

Digital Transformation Intelligent Document Processing (IDP) Transportation & Logistics

Like, share or repost

Share

Subscribe for blog updates

First name*

E-mail*

Сountry*

СountryAfghanistanAland IslandsAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBritish Virgin IslandsBrunei DarussalamBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongo (Brazzaville)Congo, (Kinshasa)Cook IslandsCosta RicaCroatiaCuraçaoCyprusCzech RepublicCôte d’IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard and Mcdonald IslandsHoly See (Vatican City State)HondurasHong Kong, SAR ChinaHungaryIcelandIndiaIndonesiaIraqIrelandIsle of ManIsraelITJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (South)KuwaitKyrgyzstanLao PDRLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacao, SAR ChinaMacedonia, Republic ofMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia, Federated States ofMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNetherlands AntillesNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorthern Mariana IslandsNorwayOmanPakistanPalauPalestinian TerritoryPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRwandaRéunionSaint HelenaSaint Kitts and NevisSaint LuciaSaint Pierre and MiquelonSaint Vincent and GrenadinesSaint-BarthélemySaint-Martin (French part)SamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSurinameSvalbard and Jan Mayen IslandsSwazilandSwedenSwitzerlandTaiwan, Republic of ChinaTajikistanTanzania, United Republic ofThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurks and Caicos IslandsTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited States of AmericaUruguayUS Minor Outlying IslandsUzbekistanVanuatuVenezuela (Bolivarian Republic)Viet NamVirgin Islands, USWallis and Futuna IslandsWestern SaharaZambiaZimbabwe

• I have read and agree with the Privacy policy and the Cookie policy .

• I agree to receive email updates from ABBYY Solutions Ltd. such as news related to ABBYY Solutions Ltd. products and technologies, invitations to events and webinars, and information about whitepapers and content related to ABBYY Solutions Ltd. products and services.

I am aware that my consent could be revoked at any time by clicking the unsubscribe link inside any email received from ABBYY Solutions Ltd. or via ABBYY Data Subject Access Rights Form .

Referrer

Last name

Query string

Product Interest Temp

UTM Campaign Name

UTM Medium

UTM Source

ITM Source

GA Client ID

UTM Content

GDPR Consent Note

Captcha Score

Page URL

Connect with us

Also read: